SCHOOL HOLIDAYS

Thank you for registering your kids, we really do appreciate your continued support and a BIG welcome to our new kids who have registered.

 

Here are a few important procedures and reminders for parents and guardians. Please also have a chat to the kids about these procedures. It is important for everyone to comply with these processes.

  • Your Arrival

    • clinics commence at 9.30am, please do not arrive before 9.15am

    • please use the auto sanitiser in the foyer​ entrance on arrival

    • COVID safe check-in must be done for all adults, please scan the QR code at the entrance

      • we do not need your kid's name written down as we have an attendance list for the day

    • please come to the kiosk to sign the kids in

    • kids can place their bags in the kiosk area

    • a reminder to social distance when waiting to enter and to sign your kids in

    • we are allowed a total of 42 people in the kiosk at the one time

    • if your child is unwell, please do not send them in to the clinics

  • During the day

    • we have implemented a cashless system HOWEVER, we know the kids like to spend a little bit in the kiosk, so during the school holidays, your kids are welcome to bring in cash for their purchases

    • Eftpos will also be available if they do have access to a card

    • If you are a Loyalty Points Customer, your kids can tell us your name or mobile and we can allocate their purchases to your customer account, then you can earn some points.

    • if you prefer, you can pre pay on eftpos for purchases (for example: pre purchase 1 Gatorade and a lolly bag) when you drop off the kid(s). We will record this information on your registration form or customer account. Please note that if there are any discrepencies, payment may be required at the end of the day. Please ensure kids understand what they are allowed to have and what has been purchased for them.

    • drink bottles cannot be refilled, please ensure the kids have plenty of water or they have the means to be able to purchase water if required 

    • kids need to ensure that where possible, contact needs to be limited when playing, break times and when sitting in the kiosk.

    • please ask your kids to continue to practice good hygiene, washing hands, covering sneezes and coughs.

    • sanitiser is available court-side as well as in the kiosk

    • we have a contact-less thermometer and if a kid seems to look unwell we will do a temperature check. If it is determined that they are unwell we will call you and they they will need to be picked up immediatley.

    • if kids wear bibs for playing sports, please note that these are washed after every use. We ask that kids do not share their bibs with anyone else. Used bibs need to be placed in the available washing basket 

    • game equipment is cleaned after use by our staff

    • Please visit the COVID-19 page to view other procedures

  • Pick up and Exit

    • please use the sanitiser on entry when you pick up your kids

    • COVID safe check-in must be done for all adults, please scan the QR code at the entrance

    • you will need to sign your kids out - your forms will be available either at the front door or at the kiosk counter 

    • you may exit from the front door ONLY if it is not busy with people arriving. If this is the case, we ask you to wait patiently for the front door area to be cleared or exit via the roller doors

  • 10% OFF is still available

    • this offer is available for all January bookings​

    • use the coupon code SHJAN when you book your kids in 

  • Loyalty Program

    • Sign up to our loyalty program and receive 100 instant points. click here to sign up online

    • You get to earn and then redeem your freebie $$. Plus there will be promotions for you to earn extra points. We only need your name, mobile and email with your first purchase. Then you can provide your name or mobile when you purchase next time at the bar or kiosk and earn even more points. We will not use your personal details for anything but the loyalty program.

    • if your child knows your details, we can include their purchases on the one loyalty account

    • more information is available here

  • Photos & Videos

    • Please let us know if you have any issues with photos and videos of your kids being used on social media 

    • If anything is used, it will be very generic in terms of a group of kids playing. We are keen to show our social media followers that the school holiday clinics are back!

  • Staff

    • Please respect our staff and their procedures they need to follow

    • Management has a current First Aid Certificate and a Working with Children Check

    • Junior sport coaches over 18 years of age all have a Working with Children Check

If you have any questions, please contact us

Contact Us

Thank you for your patience.

We are excited to have you all back and ready for some summer holiday fun.

If you have any questions please contact us:

Facebook:         message us 

Phone:               8362 8808

Email:                info@icastepney.com.au

Contact form:   click here